Last updated: 29 July 2026
These Terms and Conditions ("Terms") govern your access to and use of the Halood mobile application and any associated services (collectively, the "Service") provided by Auryte Limited, company number 17288539, trading as Halood ("we", "us", or "our"). Please read these Terms carefully before using the Service.
By downloading, installing, or using the Service you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms you must not use the Service.
The Service is not directed at children under the age of 13. By using the Service you represent and warrant that you are at least 13 years old. If you are under 18 you represent that you have your parent's or legal guardian's permission to use the Service, and that they have read and agreed to these Terms on your behalf.
Posting and commenting in the community require you to be aged 16 or over; users aged 13–15 may use direct messaging but may not post or comment. We use an in-app age gate to enforce these requirements. If you do not meet the applicable age threshold you must not access those features.
By agreeing to these Terms you also represent that you have the legal capacity to enter into a binding contract under the laws of your jurisdiction.
We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this document and, where the changes are material, we will notify you via an in-app notice or email. Your continued use of the Service after notice of an update constitutes your acceptance of the revised Terms. If you do not accept the revised Terms you must stop using the Service and, if applicable, cancel your subscription before the revised Terms take effect.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to download, install, and use the Service on a device you own or control, solely for your personal, non-commercial purposes.
You must not:
(a) copy, modify, adapt, translate, reverse-engineer, decompile, disassemble, or create derivative works of the Service or any part of it;
(b) rent, lease, lend, sell, sublicense, assign, distribute, publish, or transfer the Service or any rights in it to any third party;
(c) remove, obscure, or alter any proprietary rights notices (including copyright and trade-mark notices) on or within the Service;
(d) use the Service in any manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party's use of the Service;
(e) use automated scripts, bots, crawlers, scrapers, or other automated means to access the Service, its data, or its content without our prior written consent;
(f) attempt to gain unauthorised access to any part of the Service or its related systems or networks.
All intellectual property rights in the Service and its content (excluding User-Generated Content, third-party data, and public food-database data) are owned by or licensed to us. These Terms do not transfer any intellectual property rights to you.
Please read this section carefully. It contains important limitations on what the Service provides.
Halal verdicts and assessments provided by the Service (including those generated by AI analysis, aggregated third-party certification data, community submissions, or any combination thereof) are provided for informational and guidance purposes only. They do not constitute a fatwa, religious ruling, scholarly opinion, or certification of any kind.
We make no representation or warranty, express or implied, as to the accuracy, completeness, reliability, currency, or fitness for a particular purpose of any halal verdict or assessment provided by the Service. Halal status can vary depending on jurisdiction, school of jurisprudence, ingredient sourcing, manufacturing processes, contamination risks, and many other factors that the Service cannot fully account for.
Halal assessments are derived from one or more of the following sources, which we aggregate and process automatically:
We do not independently verify every source and the data may be incomplete, outdated, or incorrect.
You must independently verify the halal status of any food, product, or establishment before consuming or purchasing it. You should consult a qualified religious authority or certified halal body for definitive guidance. You must not rely solely on the Service when the halal status of a product is important to you for religious, health, or any other reason.
To the fullest extent permitted by applicable law, we disclaim all liability for any loss, harm, or consequence (including religious harm, dietary harm, or any other harm) arising from your reliance on a halal verdict or assessment provided by the Service.
The Service offers a free tier with limited features and one or more paid subscription plans ("Premium") that unlock additional features. Details of current subscription plans and pricing are displayed within the Service and in the Apple App Store.
Premium subscriptions purchased inside the app are processed by Apple through the App Store. Those purchases are subject to Apple's payment terms and the App Store Terms of Service. We do not store or process your payment card details. Billing enquiries for App Store purchases must be directed to Apple. Subscriptions purchased on our website are governed by Section 5.8.
Premium subscriptions renew automatically at the end of each subscription period (as stated at the time of purchase) unless you cancel at least 24 hours before the end of the current period. Your Apple ID account will be charged for the renewal within 24 hours before the end of the current period at the then-current renewal price.
You may cancel your subscription at any time through your Apple ID account settings (Settings → [Your Name] → Subscriptions). Cancellation takes effect at the end of the current billing period; you will retain Premium access until that date. We do not provide partial-period refunds except as required by applicable law or Apple's refund policy.
Where we offer a free trial or introductory offer, the terms of that offer (including its duration and the price that applies after it ends) will be disclosed at the time of purchase. If you do not cancel before the free trial ends, you will be charged for the subscription.
We may change subscription prices from time to time. Where permitted by Apple's policies, we will give you reasonable notice of any price change. Continued use of the Service after a price change constitutes your acceptance of the new price.
Refund requests for App Store purchases must be submitted directly to Apple. We have no ability to process refunds on Apple's behalf. Refunds for subscriptions purchased on our website are handled by us under Section 5.8.7.
If you explicitly allow purchase-usage sharing, RevenueCat may provide Apple with subscription-consumption information when Apple asks us to respond to your refund request. This may include whether the purchased access was delivered and used, whether a trial or sample was available, and our preferred resolution. Where the subscription access was delivered, we may recommend that Apple decline the refund. Apple considers several factors and always makes the final decision.
Purchase-usage sharing is optional. You can continue purchasing without it, and you can change or withdraw your choice at any time in Settings → Privacy & blocking. Withdrawing consent does not affect your subscription or Premium access.
This Section 5.8 applies where you purchase a Premium subscription on our website (for example at halood.app or go.halood.app) rather than through the App Store.
Web purchases are processed by our payment provider, Stripe. We do not store your full payment card details. By completing a web purchase you also agree to Stripe's applicable terms.
The exact subscription price and billing period (for example, per year or per week) are displayed at checkout before you confirm your purchase. The amount displayed at checkout is the amount that will be charged.
By confirming a web purchase you expressly authorize us (through Stripe) to charge the displayed price to your chosen payment method at the start of each billing period, automatically, until you cancel. Your subscription renews automatically at the end of each billing period at the then-current renewal price unless you cancel at least 48 hours before your billing date.
You may cancel a web subscription at any time through your Stripe customer dashboard (available at halood.app/manage or through the link included in your confirmation email) or by emailing us at support@halood.app. To avoid being charged for the next billing period, your cancellation must be made at least 48 hours before your billing date. Cancellation takes effect at the end of the current billing period; you retain Premium access until that date.
After a web purchase we send a confirmation email to the address you provide at checkout. It restates the price, the billing period, the automatic renewal terms, and how to cancel. Keeping that email address accurate is your responsibility.
Premium access from a web purchase is activated in the app through the claim link provided after checkout and in the confirmation email. Web subscriptions are managed on the web (Section 5.8.4), not through Apple ID subscription settings.
Refund requests for web purchases can be sent to support@halood.app. By completing a web purchase you agree to the terms displayed at checkout, which means you will be charged the displayed price on each renewal until you cancel. If you do not contact us and cancel at least 48 hours before your billing date, the renewal charge is authorized and you agree not to dispute or charge back charges made in accordance with these Terms. We do not provide partial-period refunds except as required by applicable law.
"User-Generated Content" or "UGC" means any content you submit, post, upload, or transmit through the Service, including without limitation: restaurant or food-establishment listings, reviews, ratings, photos, comments, messages, and suggested corrections to existing data.
By submitting UGC you grant us a worldwide, royalty-free, non-exclusive, sublicensable, perpetual licence to use, reproduce, modify, adapt, publish, translate, distribute, publicly display, and create derivative works from that UGC for the purpose of operating, improving, and promoting the Service. This licence continues even if you delete your account, to the extent your UGC has been incorporated into aggregated datasets or shared by other users.
By submitting UGC you represent and warrant that:
(a) you own or have the necessary rights, licences, and permissions to grant the licence in clause 6.2;
(b) the UGC does not infringe any third party's intellectual property rights, privacy rights, or other rights;
(c) the UGC is accurate and not misleading to the best of your knowledge; and
(d) the UGC complies with these Terms and all applicable laws.
When submitting UGC or using community features (including direct messaging, where available) you must not:
(a) post content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, hateful, or otherwise objectionable;
(b) post content that discriminates against or harasses any individual or group on the basis of religion, race, ethnicity, gender, sexual orientation, disability, or any other protected characteristic;
(c) impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity;
(d) post false, misleading, or deliberately inaccurate halal certifications, listings, or food data;
(e) post spam, unsolicited advertising, or chain letters;
(f) upload malware, viruses, or other harmful code;
(g) collect or harvest personal data about other users without their consent; or
(h) post content that violates any applicable law or regulation.
We reserve the right (but not the obligation) to review, screen, edit, refuse, or remove any UGC at any time, for any reason or no reason, without notice to you. We are not liable for any failure to remove, or delay in removing, harmful content.
We have zero tolerance for abusive, threatening, hateful, sexually exploitative, or otherwise objectionable content and conduct. We use automated filtering and human review to reduce objectionable material before or after publication.
If you believe UGC violates these Terms or applicable law, report it using the in-app reporting tools or contact us at the address in clause 16. We will review reports promptly and take appropriate action, which may include hiding or removing content, warning or suspending an account, or permanently terminating access. You can also block an abusive user in the app so that their content and communications are hidden from you.
If you believe that content on the Service infringes your copyright, please send a notice to our designated agent at the contact address in clause 16 with:
(a) a description of the copyrighted work you claim has been infringed;
(b) a description of the material you claim is infringing and its location within the Service;
(c) your contact information (name, address, telephone number, email address);
(d) a statement that you have a good-faith belief that use of the material is not authorised by the copyright owner, its agent, or the law;
(e) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorised to act on the owner's behalf; and
(f) your physical or electronic signature.
We will respond to valid DMCA notices in accordance with applicable law.
In addition to the restrictions in clause 6.4, you must not use the Service to:
(a) violate any applicable law or regulation, including data-protection, consumer-protection, and anti-spam laws;
(b) facilitate or encourage any illegal activity;
(c) transmit any unsolicited or unauthorised advertising or promotional material;
(d) engage in any conduct that restricts or inhibits any other user from using or enjoying the Service;
(e) attempt to probe, scan, or test the vulnerability of the Service or any related system or network, or to breach any security or authentication measures;
(f) reproduce, duplicate, copy, sell, resell, or exploit for commercial purposes any part of the Service, use of the Service, or access to the Service without our express written permission;
(g) access or attempt to access another user's account without authorisation; or
(h) use the Service in any way that could bring us or the Service into disrepute.
We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this clause, including terminating the offender's account and reporting to law-enforcement authorities.
The Service integrates data and services from third parties, including (without limitation):
We have no control over third-party data or services and make no representations as to their accuracy, reliability, or availability. Your use of any third-party service may be subject to that third party's own terms and conditions.
The Service may contain links to third-party websites or resources. Those links are provided for your convenience only. We do not endorse, and are not responsible or liable for, any third-party content, products, services, or practices. You access third-party resources at your own risk.
The appearance of a food establishment, restaurant, or product in the Service does not constitute our endorsement of that establishment or product, nor any warranty that it is halal-certified or otherwise suitable for consumption.
Some listings include "Order" buttons or menu previews that link to third-party delivery platforms (including Uber Eats, Deliveroo, Just Eat, and GrabFood). We are not affiliated with, endorsed by, or responsible for these platforms, their content, pricing, availability, or any order, payment, or delivery made through them. Any order you place is a transaction solely between you and the relevant platform and/or establishment, governed by their terms. Links are provided for convenience and may occasionally be out of date or unavailable. Where we participate in an affiliate or referral programme, we may receive a commission when you use certain links, at no additional cost to you; this never affects which listings we show you or how they are ranked.
Your privacy is important to us. Our Privacy Policy (available at https://halood.app/privacy and within the app) explains how we collect, use, share, and protect your personal data. By using the Service you acknowledge that you have read and understood our Privacy Policy.
Key data categories processed in connection with the Service are set out in the Privacy Policy and include location, account and device identifiers, product analytics and advertising attribution, purchase and subscription history, direct messages and community content where available, optional profile information and photos, support communications, and website waitlist information.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
10.1 THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
10.2 WE DO NOT WARRANT THAT (a) THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; (b) ANY DEFECTS WILL BE CORRECTED; (c) THE SERVICE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (d) THE RESULTS OF USING THE SERVICE WILL BE ACCURATE, RELIABLE, OR MEET YOUR REQUIREMENTS.
10.3 ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH USE OF THE SERVICE IS DONE AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR LOSS OF DATA THAT RESULTS.
10.4 NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
Nothing in these Terms affects any statutory rights you may have as a consumer under English law that cannot be excluded or limited by contract, including your rights under the Consumer Rights Act 2015.
11.1 Exclusion of certain losses. To the fullest extent permitted by applicable law, in no event shall we (or our officers, directors, employees, agents, or licensors) be liable to you for:
(a) any indirect, incidental, special, consequential, or punitive damages;
(b) any loss of profits, revenue, goodwill, data, or business;
(c) any religious harm or dietary harm arising from reliance on a halal verdict (see also clause 4.5);
(d) any damages resulting from unauthorised access to or alteration of your data;
(e) any damages resulting from any third-party content or conduct; or
(f) any damages resulting from any interruption or cessation of the Service,
even if we have been advised of the possibility of such damages.
11.2 Cap on liability. To the fullest extent permitted by applicable law, our total aggregate liability to you for all claims arising out of or relating to these Terms or your use of the Service shall not exceed the greater of: (a) the total amount you paid to us (via Apple) for the Service in the twelve months immediately preceding the event giving rise to the claim; or (b) £100 (one hundred pounds sterling).
11.3 Statutory rights preserved. Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under applicable law.
You agree to indemnify, defend, and hold harmless us and our officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) your UGC; (c) your violation of these Terms; (d) your violation of any third-party right, including any intellectual property right or privacy right; or (e) any claim that your UGC caused damage to a third party.
You may stop using the Service at any time. To delete your account and associated personal data, use the account-deletion feature within the app (Settings → Account → Delete Account) or contact us at the address in clause 16. Confirming deletion in the app starts permanent deletion immediately for every account type. It cannot be cancelled or reversed after confirmation. Permanent deletion results in loss of account data as described in the Privacy Policy.
We may suspend or permanently terminate your access to the Service at any time, with or without notice and for any reason, including without limitation if we reasonably believe you have violated these Terms. We will give you reasonable advance notice where practicable unless immediate termination is necessary to protect the Service or other users.
Upon termination of your account: (a) all licences granted to you under these Terms will immediately cease; (b) you must stop using the Service; and (c) we delete your account data according to the retention schedule and exceptions in our Privacy Policy. Clauses that by their nature should survive termination shall survive, including without limitation clauses 4, 6.2, 10, 11, 12, 14, 15, and 16.
If we terminate your account other than for your breach of these Terms, any refund remains subject to applicable law and the rules of the payment provider. Apple makes the final decision for App Store refunds. Web-purchase refunds are handled under clause 5.8.7. If we terminate your account for breach of these Terms, no refund will be due except where applicable law requires otherwise.
These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the law of England and Wales.
Subject to clause 14.3, the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.
If you are a consumer resident in England, Wales, Scotland, or Northern Ireland, you may also bring proceedings in the courts of the jurisdiction where you are domiciled. Nothing in these Terms affects your statutory rights as a consumer.
If you are resident in the European Union, mandatory consumer-protection rights and the jurisdiction rights available in your country remain unaffected. The former European Online Dispute Resolution platform closed on 20 July 2025. Information about current national alternative-dispute-resolution bodies is available through the European Commission's Consumer Redress pages.
These Terms (together with our Privacy Policy and any other policies expressly incorporated by reference) constitute the entire agreement between you and us with respect to the Service and supersede all prior or contemporaneous communications and proposals, whether oral or written, relating to the Service.
If any provision of these Terms is found by a court of competent jurisdiction to be unlawful, void, or unenforceable, that provision shall be severed from these Terms and shall not affect the validity and enforceability of the remaining provisions.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver by us of any breach shall not be construed as a waiver of any subsequent breach.
You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms at any time without restriction.
Nothing in these Terms shall create or be deemed to create a partnership, joint venture, employment, or agency relationship between you and us.
A person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms.
We shall not be liable for any failure or delay in performing our obligations under these Terms where that failure or delay results from any cause that is beyond our reasonable control.
If you have any questions about these Terms, wish to make a complaint, or wish to submit an intellectual-property or DMCA notice, please contact us at:
Auryte Limited (company number 17288539, trading as Halood) Email: support@halood.app
For account-deletion requests, please use the in-app deletion flow or email us at the address above with the subject line "Account Deletion Request".
These Terms and Conditions were last updated on 29 July 2026. Earlier versions are available on request.